Location
Kidderminster, Worcestershire, England
Industry sector
Transport, Logistics
Job type
Permanent | Full Time
Job start date
ASAP
Posted date
20/10/2025
Closing date
17/11/2025
Bonded Warehouse Shift Supervisor
Location: Kidderminster
Salary: £26,000 - £28,000 per annum
Vacancy Type: Permanent, Full Time
Closing Date: 2nd November 2025
As an IT recycler and supplier of IT Services, the company have overseen more than 3 million devices through the IT lifecycle and, as a result, are perfectly placed to provide their customers with guidance and advice through this complex market.
They offer a huge range of additional services, such as IT spares and logistics throughout the UK, as well as datacentre and office relocations, configuration and build, bonded stock, engineers and project managers , their hardware specialist IT brokerage service.
The Role
The Shift Supervisor is responsible for overseeing daily operations during assigned shifts to ensure smooth and efficient workflow, high-quality service/product delivery, and adherence to company policies and procedures.
This role involves supervising team members, managing resources, and addressing issues as they arise.
Key Responsibilities
* Ensure warehouse operations (including all orders) consistently meet contractual service levels and performance targets.
* Conduct pre-shift briefings to communicate objectives, updates, and expectations to the team.
* Train, coach, and develop operational staff to meet company and customer standards.
* Participate and attend in daily operational huddles and collaborate with cross-functional service teams.
* Manage people, processes, and equipment in line with Health & Safety policies and relevant legislation.
* Communicate promptly with Operational Managers regarding any issues impacting service delivery or customer satisfaction.
* Ensure accurate and timely completion of cycle counts and stock checks.
* Oversee the efficient picking, packing, and dispatching of orders in accordance with service level agreements (SLAs).
* Monitor team and individual performance against Key Performance Indicators (KPIs), providing feedback and corrective actions as needed.
* Lead by example, promoting a culture of professionalism, teamwork, and accountability.
* Maintain high stock accuracy and report any damage to customer goods.
* Proactively manage risk by enforcing safe working practices and maintaining housekeeping standards.
* Support and contribute to continuous improvement initiatives to drive operational efficiency and process enhancements.
* Monitor inventory and supplies; report shortages or needs to management.
Competencies and Behaviours
* Proven experience supervising warehouse teams
* Strong organisational skills with the ability to manage multiple priorities in a fast-paced operation.
* Solid understanding of Health & Safety legislation and warehouse best practices.
* Excellent communication and interpersonal skills, able to engage across all levels of staff.
* High attention to detail and strong analytical/problem-solving skills.
* Valid forklift licence and experience operating MHE (Material Handling Equipment).
* Experience with Warehouse Management Systems (WMS) and bonded warehouse controls.
* Knowledge of bonded warehouse compliance and documentation processes.
Benefits
* Staff discount online store
* Annual Leave Entitlement
* Company events
* Refer a Friend Scheme
* On-site Fully Equipped Gymnasium
To Apply
If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.