Location
Sandwich
Industry sector
Health, Nursing
Job type
Permanent | Full Time
Job start date
04/05/2026
Posted date
09/03/2026
Closing date
30/03/2026
Clinical Operations Manager
Location: Sandwich
Hours: 37.5 hours per week, 9am to 5pm
Salary: £40,000 per annum
We are seeking an experienced Clinical Operations Manager to lead national clinical operations and drive business growth in a patient-focused private healthcare setting. You will be responsible for strategic planning, reporting, and IT/system management to ensure operational excellence, maximise clinic capacity, and support continuous improvement across all clinical services.
Key Responsibilities
* Lead the strategic planning and execution of clinical operations to meet capacity and revenue targets
* Optimise clinic, doctor, and chaperone scheduling and manage clinic utilisation against patient demand
* Manage the clinical booking system and ensure accurate data, reporting, and dashboards for management
* Oversee stock control, clinic readiness, and operational processes
* Lead the onboarding, contract management, and performance reviews of clinics, doctors, and chaperones
* Ensure compliance with regulatory standards and QMS policies
* Deliver training on operational processes, systems, and in-clinic procedures
* Assist with complaints, incident management, and corrective actions
Person Specification
* Proven experience managing clinical operations or healthcare service delivery teams
* Strong strategic planning, organisational, and leadership skills
* Advanced ability to work with IT systems, booking platforms, and large data sets, with clear reporting skills
* Experience managing clinic capacity, utilisation, and operational KPIs
* Strong stakeholder management, able to build effective relationships with clinicians and external partners
* High emotional intelligence, with empathy and confidence when communicating with patients
* Hands-on, solutions-focused, and driven by continuous improvement
* Experience in health services or clinical operations is desirable
* Willingness to travel occasionally for clinic reviews
Benefits
* 25 days holiday plus 1 extra per year of service (up to 5 extra days)
* Pension auto-enrolment with 3% company contribution
* Employee Assistance Programme (EAP) for mental health and wellbeing
Applicants will only be considered if they are within a local travelling distance to Sandwich and have a full right to work in the UK.
New Appointments Group, Expertly Matching Employers and Jobseekers since 1975.
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