Location
Irthlingborough
Industry sector
Admin, Secretarial, PA
Job type
Permanent | Full Time
Job start date
ASAP
Posted date
16/10/2025
Closing date
13/11/2025
Job Role: Customer Hire Desk Administrator
Rota: Monday – Friday – DAYS
Salary: £28,000
My client, a large Plant Hire company with depots across the UK. Due to their continued success, they are now looking for a skilled Customer Hire Desk Administrator to join their ever-growing team.
The role of Customer Hire Desk Administrator in brief:
- Query resolution, dealing with complex invoice queries and order holds end to end, ensuring correct action is in line with current process and policies
- Assist with the holds report by delegating root causes out to the business ensuring these are actioned through to resolution
- Liaise with procurement and suppliers to resolve invoice queries efficiently
- Ability to take ownership of workload, can prioritise and organise without supervision whilst remaining part of the team
- Take responsibility of invoice queries to ensure that they are dealt with in a timely manner
- Identify common and reoccurring issues and escalate to management
- Assist with telephone calls to site requesting revised estimated offhire dates
The ideal candidate for the Customer Hire Desk Administrator:
- Previous experience in a Plant, Powered access, Tool or Material Handling industries.
- Good knowledge of Microsoft packages, and computer skills in general.
- Good communication skills.
Next steps:
INDSHW