Job reference
BBBH46225_1764608675
Company Name
Salary
Up to £26830.00 per annum + + bonus + benefits
Location
Tamworth
Industry sector
Sales
Job type
Permanent | Full Time
Job start date
ASAP
Posted date
01/12/2025
Closing date
22/12/2025
Customer Sales Advisor
£26,830.00 basic salary + bonus + benefits
Permanent/Full time
Tamworth
An exciting opportunity to join an energetic Sales Team where you can take ownership of a customer portfolio in the Contract Catering/Compass sector, delivering sales growth and consistently providing top-tier service and support in accordance with the Sales Desk Quality Manual.
Why should I apply?
This company is a well-established leader in the catering and hospitality sector, providing a stable and trusted environment for career growth. You'll have the chance to work with major clients while developing your skills withing a supportive, people-focused culture. As part of a larger group, it also offers strong progression opportunities and competitive rewards.
Key Responsibilities
* Be the first point of contact: answer incoming calls within 3 rings and respond to emails within 24 hours.
* Manage Credit Control notes within 48 hours and communicate back orders clearly to customers.
* Process orders accurately to deliver outstanding customer service and minimise errors.
* Generate quotes within 48 hours, promoting sales and upselling where possible.
* Keep our systems updated consistently with accurate, relevant information.
* Spot and act on opportunities from calls and live chats to generate leads and drive sales.
* Use marketing materials and product knowledge to win business and propose alternatives to avoid back orders.
* Identify opportunities to switch customers to our exclusive brand and maximise
profit margins on all sales.
* Support colleagues and management with tenders, product sourcing, and other sales initiatives.
* Achieve KPIs, maintain a positive attitude, and participate in regular 1-2-1s to grow skills and performance
About You
* Customer-Focused: Experienced in office-based customer service and sales, hitting targets and driving results.
* Industry Knowledge: Familiar with catering equipment or related sectors and understanding customer needs.
* Communicator: Confident on the phone and in writing, building strong relationships at all levels.
* Tech-Savvy & Analytical: Computer literate, numerate, with strong admin and problem-solving skills.
* Proactive & Reliable: Tenacious, self-motivated, able to work independently or as part of a team.
* Detail-Oriented: Methodical, disciplined, adaptable, with a perfectionist approach to tasks and processes.
What's in It for You
* Career Growth: Opportunities to develop your skills, achieve targets, and advance within a supportive team.
* Dynamic Work Environment: Work with a respected brand in the catering equipment industry, engaging with customers and colleagues daily.
* Reward & Recognition: Competitive rewards, KPIs, and incentives for high performance and sales success.
* Team Culture: Be part of a motivated, collaborative, and supportive team that values your contribution.
Want to recruit a similar role?
Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in, HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK or to discuss how we can find talent for your business then please visit www.castuk.com