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Customer Service Administrator

Job reference

J7009_1777549453

Salary

Up to £26000 per annum + Benefits

Location

MK18 1JT

Industry sector

Admin, Secretarial, PA

Job type

Permanent | Full Time

Job start date

01/06/2026

Posted date

30/04/2026

Closing date

21/05/2026

As Customer Service Administrator you will joining a small, busy service team. The role is based on site in Buckingham, is full time and permanent offering a salary of up to £26,000. Working for a highly successful business who have worked in the garage equipment sector for decades.

Purpose of the role:

Supporting the service team providing high levels of customer service, maintaining the database and administration.

Key Accountabilities of the Customer Service Administrator:

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Be first point of contact for customers

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Providing high levels of customer care over the phone and via email

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Liaise with customers, resolving any queries quickly and efficiently

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Generate system based quotes and invoices

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Support with coordinating service administration

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Contact customers to confirm proposed dates and obtain order numbers for scheduled work

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Maintain database all customer records

Skills Required for the Service Administrator:

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Confident customer services skills

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Methodical approach used to managing a busy workload

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Administration experience within an office environment

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Solid IT skills including MS Office

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Excellent communications skills

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Organised approach to work, able to work on multiple tasks at the same time

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High levels of accuracy and attention to detail

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Adaptable in a changing environment

What's in it for you?

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A salary of up to £26,000

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Monday to Thursday 8.30 am to 5.00 pm with an hour for lunch, Friday 8.30 - 4.30 with 30 min lunch

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22 days hol +bank hols, increasing with service

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Training, support and development

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Working for a successful, established business

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Private healthcare for you and your family after six month probation