Job reference
MP218605CT3036-5729
Company Name
Salary
£50,000 - £60,000 Per Annum
Location
Leicester, Leicestershire
Industry sector
Accounting, Finance
Job type
Permanent | Full Time
Job start date
ASAP
Posted date
21/01/2026
Closing date
21/02/2026
Head of Collections £50,000 – £60,000 Hybrid Working We are recruiting for a head of collections role where you can genuinely shape how collections and credit control operate across the organisation. This is an opportunity to take ownership, simplify complexity, and make a visible impact on cashflow and performance. Why this role? You’ll have the autonomy to redesign and standardise collections processes, resolve complex debtor issues, and build a high-performing, data-driven team. You’ll work closely with Finance, Billing and Operations and be trusted to influence at senior level. What you’ll be doing Leading the end-to-end collections and credit control functionRedesigning processes to improve efficiency, control and cashflowResolving complex debtor and invoicing issues, particularly with local authoritiesLeading and developing a team of three with clear KPIs and accountabilityKeeping overdue debt at or below 10% of total receivablesProviding clear insight, reporting and risk visibility to senior leadersWhat we’re looking for Proven experience transforming a collections or credit control functionStrong analytical skills with the ability to unpick complex billing issuesA confident, supportive people leaderExcellent stakeholder management and communication skillsExperience working with local authorities or complex billing environments (desirable)What success looks like Clear, consistent processes, healthier cashflow, strong external relationships and a capable, motivated collections team. If you’re looking for a role where your expertise will be valued and your impact clearly seen, we’d love to hear from you.