Ascot
Admin, Secretarial, PA
Permanent | Full Time
ASAP
04/07/2025
25/07/2025
Our client, a leading and rapidly expanding company based in Ascot, is seeking a talented Order Administrator to join their dynamic team.
This is an exceptional opportunity for an individual looking to become an integral part of a supportive and collaborative environment, contributing directly to the company's continued success.
The Role:
As an Order Administrator, you will be responsible for the accurate and efficient processing of customer orders from inception to completion. Your key duties will include:
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Receiving and processing sales orders via various channels (phone, email, online portal).
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Verifying order accuracy, including product codes, pricing, and shipping details.
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Liaising with customers to clarify order details and resolve any discrepancies.
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Coordinating with internal departments (e.g., sales and finance) to ensure smooth order fulfilment.
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Updating and maintaining customer records and order databases with meticulous attention to detail.
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Generating invoices and other essential documentation.
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Handling customer enquiries related to orders
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Proactively communicating order status updates to customers.
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Assisting with stock management and inventory reconciliation as required.
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Identifying and implementing process improvements to enhance order administration efficiency.
The Ideal Candidate:
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Proven experience in an order administration, sales support, or similar administrative role is essential.
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Exceptional attention to detail and a high level of accuracy.
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Strong organisational and time management skills with the ability to prioritise effectively.
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Excellent communication skills, both written and verbal, with a professional and friendly telephone manner.
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Proficient in using CRM systems and Microsoft Office Suite, particularly Excel.
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