Gravesend, Kent, England
Health, Nursing
Permanent | Full Time
ASAP
15/07/2025
12/08/2025
Orthodontic Treatment Coordinator
Location: Gravesend, Kent, DA11 9AX
Salary: £22,750 - £30,030 per annum
Vacancy Type: Full Time, Permanent
The Role
Are you a proactive and motivated individual with a passion for delivering exceptional patient care?
Our client is currently seeking a Orthodontic Treatment Coordinator to join their close-knit team. They would welcome full-time candidates who possess excellent communication skills and a patient-centred mindset. Join them in providing comprehensive orthodontic treatment within a supportive and collaborative environment.
As a Orthodontic Treatment Coordinator with their Practice, you will play a pivotal role in ensuring a seamless and positive patient experience.
Key Responsibilities
Patient Care and Communication:
* Welcome and greet patients, answering any initial private treatment inquiries.
* Act as the primary point of contact for private patients, guiding them through their treatment journey.
* Effectively communicate treatment options, procedures, and associated costs to patients.
* Schedule and coordinate appointments.
Treatment Coordination:
* Collaborate with orthodontist and other dental professionals to develop comprehensive treatment plans for patients.
* Present treatment plans to patients, explaining the procedures, expected outcomes, and financial obligations.
* Coordinate referrals to specialists, ensuring smooth transitions and continuity of care.
* Follow up with patients to ensure treatment compliance and schedule necessary appointments.
Administrative Support:
* Maintain accurate and up-to-date patient records, including treatment plans and financial information.
* Manage patient billing, process payments, and discuss financial arrangements as needed.
* Ensure timely and accurate completion of administrative tasks, such as filing, data entry, and correspondence.
* Collaborate with the dental team to optimize office workflow and patient scheduling.
Skills and Qualifications
* Previous experience as a dental/orthodontic treatment coordinator or in a dental nursing role is preferred.
* Excellent communication and interpersonal skills, with the ability to build rapport with patients and team members.
* Strong organizational abilities and attention to detail.
* Knowledge of dental/orthodontic procedures, treatment planning, and dental terminology.
* Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously
* Compassionate and patient-centred approach to patient
To Apply
If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.