Barnstaple
Automotive
Permanent | Full Time
ASAP
23/06/2025
21/07/2025
Job Title: Workshop Manager
Shift: Monday – Friday days (40 hrs)
Location: Barnstaple
Salary: £48,000 - £52,000
Workshop Manager opportunity
Are you a skilled and motivated leader ready to take charge of busy workshop operations? We're looking for a dynamic Workshop Manager to oversee our contracts in North Devon and Somerset West & Taunton. This is a hands-on leadership role focused on delivering excellence across vehicle maintenance, compliance, customer satisfaction, and team performance.
Duties of the Workshop Manager
- Managing multi-skilled technicians across our main and satellite workshops.
- Building strong, proactive relationships with clients to ensure service expectations are met or exceeded.
- Ensuring all workshop activity complies with health & safety legislation and company policies.
- Overseeing all vehicle maintenance and repairs (internal and external), ensuring compliance with manufacturers' guidelines, contractual obligations, and legal standards.
- Driving performance in workshop KPIs, SLAs, service scheduling, quality control, and parts management.
- Controlling workshop systems, authorisations, and providing technical guidance to the team.
- Leading and developing your team through effective training, support, and performance management.
- Supporting other contracts and rental fleet maintenance as part of the wider SFS business.
- Using fleet management systems effectively for reporting, compliance, and cost control.
Experience/skills required for the Workshop Manager
- Recognised vehicle engineering qualification (e.g. City & Guilds) for HGVs
- National Certificate of Professional Competence (CPC)
- Strong understanding and implementation of Health & Safety within workshop operations
- Track record in successfully managing vehicle workshops
- Professional, confident communicator and problem solver
- Excellent organisational and multitasking skills
- Self-motivated, with the ability to work independently and within a team
- Strong influencing and change management skills
Desireable
- Experience with municipal vehicle maintenance
- HGV Category C licence
- IOSH Health & Safety qualification
- Membership of IRTE or similar industry body
This is your chance to lead a high-performing workshop environment where your expertise and leadership will directly influence success. You’ll be joining a forward-thinking company committed to operational excellence, customer satisfaction, and professional development.
INDPB